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Pie Experiences

Pie Experience is an award winning South America tour operator offering unique local experiences, adventure tours, and tailor-made vacations in Peru , Argentina , Bolivia and Ecuador. All tours are Sustainable Travel Certified, designed by travel experts for authentic travel experiences.

++51 84 23 44 69 / WhatsApp ++ 54 9 3868 45 61 45

Mon - Sat 10.00 - 18.00 Sunday CLOSED

 

About Us

Conscious travel lovers

What does PIE Experiences stand for?

PIE Experience stands for Peru Incredible Experience. We are a Swiss-Peruvian tour operator offering INCREDIBLE tours in all South America. We are based in Cuzco, Peru with Swiss management.

Our company history

We are a Swiss-Peruvian tour company, which was born of our own experience of working within the travel industry throughout Peru. The founders are Katherine Montesinos and Frédéric Pannatier.  The lessons we picked up from travelers and through our own observations, has helped us to craft tailor made experiences for travelers. At the very beginning we started to organize trips only in Peru but throughout time we worked in whole South America.

Founders of PIE Experience

After backpacking around South America in our younger years, we both decided to pursue formal education in the field of tourism.

Katherine, having spent several years guiding trips throughout Latin America for major travel companies, studied Sustainable Tourism and Local Development at the International Training Center of the International Labour Organization.

Frédéric studied International Hospitality Management at the Lausanne Hotel Management School in Switzerland and worked in serveral major hotels around the world. 

The unique insight and genuine passion gleaned from these experiences, means that we offer a first rate service to the places which represent the very essence of Latin America. Each trip we create is based on your own individual interests and desires, whether this is a few day’s journey or a several month epic, we will work hard to provide an enrichening experience, which you will never forget. 

Our specialties include trips within Peru, to Machu Picchu, as well as to Bolivia and the Salt flats in Uyuni, the Galapagos Islands in Ecuador and other destinations in South America.

If you ever dreamed of hiking the widely known Inca Trail to Machu Picchu, of cruising down the Amazon River or sailing to the Galapagos Islands, you will not find a more attentive or personable company to help make these dreams come true!

Why choose us? We offer you a complete service from the very beginning and accompany you along the way.

Guaranteed Quality

At pie experiences we expect and uphold the highest standards and leave no stone unturned with regard to our customer’s expectations.

Thanks to our outstanding performance, we were awarded the MINCETUR Quality Assured Seal in Tourism. This QA seal is the greatest distinction awarded by the Peruvian government within the tourism sector. It officially recognizes the top technical standards throughout the tourism industry in Peru.

We are enthusiastic and passionate

We are experts in the Latin American travel experience, since this is the part of the world that we know and love most intimately. After a decade running PIE EXPERIENCES, we are still as enthusiastic and passionate about what we do, and still keen to look around every corner of this awe-inspiring continent. We aim to continue designing incredible travel experiences for as long as we can!

Small is beautiful – more personalized experience

We are not a big company and do not pretend to be one. So your booking experience of your tailor-made itinerary, will be with the same person from the initial contact, all the way through to your reservation confirmation. This person will have enough time to better understand your demands and will take a personal interest in the outcome.

Due to the fact that we only work with individual reservations and small groups, we enjoy the considerable advantage of being able to offer unique accommodation, such as beautiful boutique hotels- something a larger company would not be able to offer.

Continued support before and during your trip

Our support does not stop once your reservation confirmation is completed. Prior to travelling, we will send a detailed document which includes useful recommendations and suggestions to help you to enjoy your trip. This document includes everything you need to know about the people who will be there with you throughout the trip, including drivers, guides, local tour operators. In addition, you will be provided with a cell phone with our telephone number (24-hour service) in case you want to make any changes or if there are any questions relating to your tour.

Why do our clients love traveling with us? 

We think of tourism as the business of dreams. Over the years the feedback from our clients has been overwhelmingly positive and many have let us know that our trips exceeded their expectations.

This is the best possible motivation for us to go on improving and raising the bar of our own expectations.

WHAT PEOPLE SAY ABOUT US

 

We think of tourism as the business of dreams. Over the years, the feedback from our clients has been overwhelmingly positive and helpful in improving our services.

Outstanding personal service. Frédéric, the manager of Pie Experiences went above and beyond expectations to ensure that we had a memorable experience. As an example we decided, at the last minute, to change our return from Machu Picchu and catch a later train. We let the Pie office now that we would not need to be picked up in Ollantaytambo as Inca Rail would get us to Cusco. We were expecting to get a taxi from the train station to our hotel but when we arrived at 8 PM in a torrential rain storm Frédéric was waiting for us and personally took us to our hotel. The driver and guide provided for our 4 day tour were excellent. Pie customized a tour for us so that my wife could do a 1 day Machu Picchu Trail hike while I toured in the Sacred Valley and went on to Machu Picchu by train and bus. The guide adapted the tours to accommodate me, as I was suffering from the altitude. Nothing seemed to be too much trouble.

Richard Swann,

We had an amazing time in Perú, hiking the Inka Trail up to Machu Picchu. Frédéric was a great host and everything went as plan without surprises. Hotels, guides, restaurants, transportation, everything was taken care of. Thanks!

Roberto M. Echevarría,

My daughter (17) and I (somewhat older) were searching for a trip of a lifetime and we came across Katherine and Frederic @Pie Experiences. From the first enquiry we made, we knew this was going to be special. Katherine worked diligently to understand our needs and tailor a unique programme for us. We were kept informed regularly and even given tips about what to bring with us and what we were going to see. We were met off the plane by Frederic and Isabella and this personal touch was so nice to see. Their passion for the region is clear. We had a fabulous guide Juan, who ensured we did everything at a pace that worked for us. His knowledge of the trails, history, culture and nature was excellent. This was a fabulous trip and a great mix of trekking, biking, zip lining, exploring and meeting lots of wonderful people who were so kind to share their houses and fresh produce with us ... the food throughout the trip was fantastic. We've been back a month and I'm still smiling as I remember the beauty of what we experienced. We'll be back to South America and when we do, we'll be asking Katherin and Frederic at Pie Experience to help us arrange everything. THANKS!

Mark Harrison,

I would highly recommend using Pie Experiences if you are planning to visit Peru. From the planning phase through to the holiday itself, everything was done in a quick and professional manner. We were a group of 6 ranging from 70 years old down to 7 years old and everybody thoroughly enjoyed the experience with ‘Pie’. Logistically, organizing a trip to Machu Pichu and other sites is challenging and Pie Experiences removed all of the stress and everything went like clockwork. Our tour guide in the sacred valley, the 2 day Inka trail and Machu Picchu was Henry and he was excellent. He is very knowledgeable on a range of topics, and kept both the adults and children entertained throughout. Peru is a spectacular country and using Pie Experiences to see the incredible Machu Pichu is something we will remember for the rest of our lives.

Alan Brown,

PIE EXPERIENCES did an incredible job in organising our trip. Organisation-wise everything went excellent: local guides and drivers were always well-informed, knowledgeable, reliable, punctual and their level of English better than average. Accommodations were always exactly as described. We had a great time without any worries, largely because of the fantastic organisation. Thank you Katherine.

Bart Verachtert,

This was the most wonderful, educational trip I have ever been on. I explored many tour companies before going with Frédéric and Katherine. They were accommodating, rearranged many things to suit our needs & wants, they phoned us while they were on holidays to make sure everything was good. Everywhere we went there was someone waiting for us, train stations, bus depots, airports etc. The tour guides were excellent!! Hotels were top of the line and if something was rearranged, we were informed and completely looked after with many bonus things added. I can't say enough positives about Pie Experiences & our trip, it was way above all our expectations. I would highly, highly recommend Frédéric, Katherine and Pie Experiences! I am looking to book another trip with her in the next 2 years.

Susan Culum,

PIE EXPERIENCES was amazing. Our trip was well organized. We didn't have to worry about anything. Our transportation was always on time with well informed guides. Our transfers for buses, Trains and planes were timely and we were always met at our destination by someone ready to make sure we got to our hotels and as well as our luggage. Hotels were clean with staff that was pleasant and went out of their way to make sure all our needs were met.

Linda Ann Golden,

I spent 2 weeks in Peru with a group of friends. We arrived in Lima, went to Lake Titicaca, Cusco, Machu Picchu, and the Amazon. I was really impressed with the support we had. We received all the plane, boat, train, entrance tickets when we needed them and were always met and taken to our accommodation. All the guides were knowledgeable in their areas. This was an excellent, well organized trip and will keep me talking to anyone who listen to this great adventure.

Helen Gendron,

We had a complicated itinerary traveling by bus, train, airplane, and boat. Everywhere we went there was someone to meet us and take us where we needed to be. All the guides were great and spoke English well enough to give us insight to their wonderful country. We had to slightly alter our schedule due to illness and they made the change smoothly and without problem. We had a cell phone for our use which was helpful when we had to make the change in our schedule. Katherine and her whole crew were superb and helped us have a wonderful visit to Peru.

Butch Peterson,

Thank you so much for my incredible experience in Peru. Everything was wonderful. The people who met us were on time and made us feel so confident we were in good hands.You made this a no worry vacation for me. You made this the most carefree vacation I have experienced. Thank you so much. I told everyone along our trip about you.

Debra Jones,

We have just arrived home after spending 3 fabulous weeks in Peru with our two daughters. A country that is so diverse in all aspects...history,culture,activities,flora,fauna and an array of foods that meet every palette. There is absolutely no question for us that this is the company to go with. From our initial contact to the heartfelt hugs at the airport, Katy and Frédéric and their guides were with us every step of the way. The local cell phone that we recieved on arrival meant that we were had immediate contact with the office when necessary or just to check on how things were going. No query was too much and all were dealt with in an efficient and professional manner.Thank you Katy, Frédéric and in particular our guide Henri on the Inca jungle trail, for making this one of our more memorable adventures.This is one company that really exceeds the word excellent!

Rachel Warren,

The trip you arranged for us and tour of Lima was fabulous and all the guides and drivers great. The hotel was outstanding. Thank you Katherine for making my wife feel better. There were several fellow shipmates that also had the same trip, but not as good as ours. I believe there is a big market for cruise ship passengers based on response we got about our trip. If there is anyway to provide a reference please let me know.

Ed Koellermeier,